Birex is optimized for Chrome browser. Please update your Chrome browser for the best experience! 
English
中文
日本語
Tutor
Step 01
Change Phone Number
Change Phone Number
Changing the mobile number is the same as initializing the mobile number.
Step 02
Reset mobile number
Reset mobile number
Initialization of a mobile phone number can be requested through a non-face-to-face form.
After submitting the documents, when the mobile phone initialization is received and completed, you can register a new mobile phone number through real name verification within the service.
After submitting the documents, when the mobile phone initialization is received and completed, you can register a new mobile phone number through real name verification within the service.
Step 03
Instructions on how to request a phone number reset
Instructions on how to request a phone number reset
After preparing the attachment according to the instructions below, send an email to the customer center and the person in charge will check it and process it.
*Notes on initializing mobile phone number
When applying, you must send the necessary documents through the email of the registered account for normal processing.
If necessary documents are omitted, the application will not be processed.
When the phone is initialized, the member's authentication level is lowered to level 1, and deposits and withdrawals of all coins are restricted.
When applying, you must send the necessary documents through the email of the registered account for normal processing.
If necessary documents are omitted, the application will not be processed.
When the phone is initialized, the member's authentication level is lowered to level 1, and deposits and withdrawals of all coins are restricted.
| Recipient | [email protected] |
| Sending address | Same address as your Birex signup email |
| Email subject | Mobile number reset request |
| Attachments |
-ID photo -Photo of yourself holding an ID card -Scan or photo of the operator's contract -Scan or photo of communication company's certificate of use/line confirmation |
1) If you do not have a photo of yourself holding an identification card and memo, please send a photo of yourself holding an identification card to verify your identity.
Please attach the purpose, email, and date of your registration on your ID card. Photos taken before the submission date are not accepted based on the time taken.
The resolution must be high enough to read the letters of the ID Do it.
The resolution must be high enough to read the letters of the ID Do it.
Step 01
Google OTP Initializing Guide
Google OTP Initializing Guide
After preparing the attachment according to the instructions below, send an email to the customer center and the person in charge will check it and process it.
| Recipient | [email protected] |
| Sending address | Same address as your Birex signup email |
| Email subject | OTP initialization request |
| Email body | Enter your ID, name, and email address |
| Attachments |
-ID photo -Photo of yourself holding an ID card |
1) If you do not have a photo of yourself holding an identification card and memo, please send a photo of yourself holding an identification card to verify your identity.
Please attach the purpose, email, and date of your registration on your ID card. Photos taken before the submission date are not accepted based on the time taken.
The resolution must be high enough to read the letters of the ID Do it.
The resolution must be high enough to read the letters of the ID Do it.
